4.0
Pros: The train ride was smooth and it got me to Windsor safely. Cons: The train left the Toronto station about 20 minutes late. I've had other trips on Via Rail and they've always left the station right on time. Also, there were 2 or 3 other delays. A couple were waiting for other trains to pass and one was because anther train was stalled on the main line track. Overall, this meant we arrived in Windsor about 3 hours late. Tips: Be prepared to have to wait for other trains to pass, this is normal and usually only takes a few minutes, maybe 10-15 minutes. As for the Wi-Fi, I thought it was ok on previous trips but this time it was anything but ok. It was non-functional I would say about half the trip. If Via Rail advertises free Wi-Fi, the least they can do is make sure it works, at least 95% of the time, 50% is definitely unacceptable. BTW, I consider none of these problems I describe here are the fault of Wanderu. I have booked Wanderu in the past and will do so in the future.
5.0
Pros: Comfortable and worry free. Cons: Increase frequency of trains from Toronto to Windsor and back.
5.0
Pros: The train ride was smooth, more so with traveling toward Toronto than traveling back to Windsor. The staff with helpful and available as needed. Cons: Information on how to charge your devices. Tips: Be prepared for handling your luggage.
5.0
Cons: We arrived in Windsor 30 minutes later than expected. Tips: Relaxing.
5.0
Pros: Train left on time, comfortable ride. Cons: For the price of my fair, everything was satisfactory. Tips: WiFi is available but when I travelled YouTube was not available. I found this a little disappointing. Maybe that will change in the future???