2.0
Pros: the bus was late, and there was a big chance of cancellation. Cons: The schedule was not updated on the monitor. The TV was bad. Nobody was at the information desk. Tips: Don't trust their timings at all.
4.0
Pros: I was able to be incredibly productive. Plenty of outlets to keep my computer and phone charged. Quiet environment. Just enough humm to participate on a video meeting (with headphones) without disturbing others with my conversation. Cons: N/A. Tips: N/A.
5.0
Cons: Food items. Tips: If it’s your first time it will feel great.
5.0
Pros: Comfortable friendly. Cons: Cleaner windows.
4.0
Pros: The opportunity to sit back and relax. Enjoyed the quietness. Not dealing with air travel frustrations. Cons: The windows were so dirty that it was very difficult to enjoy the scenery. When the sun shined on them it became impossible to see put. That was very frustrating and upsetting because it defeated park of the allure of train travel. Wouldn’t be nice to be contacted by a customer service representative. Tips: No.
5.0
Pros: The train was very comfortable and the trip was enjoyable. Cons: Everything seemed fine to me. Tips: Train travel is great! You should try it!
5.0
Pros: Everything was great except. Cons: the ticket-lady, I got in on the wrong car (the cafe) and was struggling to move my bags through to get to the passenger car along with another lady in the same predicament. The train staff yelled at both of us-“You can’t put your bags here!)” We were clearly in process of moving them the whole time, but both of us had big bags! It was ridiculous; she could care less and just took the opportunity to be nasty, which was absurd. It would’ve helped to have better instructions about which car to get on, cause in front of the cafe was business, and I didn’t know which car would be coach-which direction to walk on the outside or the inside of the train. Did my best and didn’t get left…,. Tips: Pay attention where to stash your bags and how to know which end of the car your stop allows you to get off at. If you have multiple bags, it is not easy, and there could be more signs or information.
5.0
I was very pleased with the service and on time schedule of the trains.
4.0
Pros: when the staff announced passing by a historical place. if they could do that for all the areas we pass by, it would be more fun, as if we are in a tour between the cities and states. Cons: the chairs could be sanitized. Tips: bring a pillow and blanket with you.
5.0
Employees were extremely well mannered and helpful.
5.0
Pros: VERY COMFORTABLE SEATING AND RIDE IN BUSINESS CLASS. Cons: ITS ALL GOOD.
5.0
Pros: We loved the train trip. The visit to Fallingwater was delightful and very meaningful. Ver beautiful site. Cons: Having Bacon at the Hotel. Tips: See Fallingwater. Have a long Amtrac trip at least once a year. Be sure to stay at the Drury Downtown when in Pittsburgh like all the train crews.
5.0
My son traveled alone and they made sure he was safe and comfortable and got to his dad and step mom safely !