2.0
Pros: The apple juice was good. Cons: Seats should be more comfortable and food more affordable instead of having 14 dollar trash sandwiches. Tips: Don't buy the food it isn't worth it.
5.0
Pros: Wifi, comfortable, staff was friendly , good price. Cons: The car no 3 was pretty empty, i would have liked to be alone but I had a person right beside me.
5.0
Pros: on time. Cons: the car manager could have offered to help me when he saw i was struggling.
5.0
Pros: Was good only thing I can complain about are the seats. Cons: The seats are very uncomfortable especially after a long ride. Tips: Bring a pillow to sit on.
5.0
First time travelling alone, I was nervous but it turned out to be easy peasy! Signs were clear and staff were very helpful. Would do it again!
5.0
Pros: just wonderful. Cons: keep it up. Tips: try via rail.
4.0
Pros: comfy and safe. Cons: cleaner and good smelling toilet. Tips: take via rail.
4.0
Pros: Convenience and comfort. It takes longer than a flight, but I doesn't have to arrive 2 hours prior to departure! Cons: I don't think it needs improvements. Tips: Relax and enjoy!
4.0
Pros: The train ride was smooth and it got me to Windsor safely. Cons: The train left the Toronto station about 20 minutes late. I've had other trips on Via Rail and they've always left the station right on time. Also, there were 2 or 3 other delays. A couple were waiting for other trains to pass and one was because anther train was stalled on the main line track. Overall, this meant we arrived in Windsor about 3 hours late. Tips: Be prepared to have to wait for other trains to pass, this is normal and usually only takes a few minutes, maybe 10-15 minutes. As for the Wi-Fi, I thought it was ok on previous trips but this time it was anything but ok. It was non-functional I would say about half the trip. If Via Rail advertises free Wi-Fi, the least they can do is make sure it works, at least 95% of the time, 50% is definitely unacceptable. BTW, I consider none of these problems I describe here are the fault of Wanderu. I have booked Wanderu in the past and will do so in the future.
5.0
Pros: The arrival time. Cons: Tickets price.
5.0
Pros: Friendly Staff. Cons: More comfortable Seat.
5.0
Pros: It was great. Tips: I prefer it more safely.
5.0
Pros: As a european resident who never travelled on a train in Canada, I was a bit anxious about our luggage and the local experience. However, I needn’t have been: it was a very comfortable experience and the staff made us feel welcome immediately. Cons: I‘m not sure what the added benefit of the pre-arranged boarding is, in especially as the tickets are also checked later on the train. Tips: Be there on time for the boarding. There is no need to get there earlier as it will take some time to get everyone on the train. I would also recommend bringing some food and drinks on a longer ride if you don’t want to pay the on-board catering.
3.0
Pros: Finally arriving. Cons: Arriving on time. Tips: Bring your own snacks. Food and drinks on train are a waste of money.