5.0
Pros: The train was on time. The train terminals were equally as well. Cons: The train tracks could have been listed earlier versus at the last minute. Tips: Be on time!
5.0
Pros: It was very comfortable, my only regret is better food choices. Overall it was a very enjoyable ride. Cons: More food choices. Tips: I would say if you’re traveling to NY by all means take the train it’s comfortable relax ride.
5.0
Pros: Booking was easy and everything ran in schedule. Arrived safely never felt uncomfortable. Can’t ask for more except a lower price! Tips: While waiting for our track number an employee just walked up to us and told us what track to go to and we ended up on the front if the line and was the first to board. My advice is ask questions don’t just wait for announcements.
5.0
This survey needs more options re the conovirus question such as a not relevant--I don't remember specific safety measures, but the Amtrak is in line with norms in society right now which is that there is little attention to masks etc.
4.0
Pros: On time. Cons: Could understand very little of what.was said over loudspeaker. Lazy speech. In my lifetime that has been always been a characteristic of train travel. Tips: don’t sit in my seat. The lap tray doesn’t work.
5.0
Pros: On Time. Cons: Need to improve on announcing the train destination when it comes in and leaving the station. Communication is extremely important in transportation. Tips: Continue to print out the travel destinations because the stops and or the trains number and/location is something time not announced.
5.0
Pros: On time. Easy. Comfortable. Cons: Nothing. Tips: Book early for deals.
5.0
Pros: Train stop in Penn station Manhattan. 10minutes walk to my hotel. No need take taxi. Cons: Need luggage rack for heavy one. Tips: Use train if time not a constrain.
4.0
Pros: I sat in a seat near the front of the car so I had plenty of legroom. People were generally quiet and respectful, and the train arrived less than 15 minutes late. The bathroom was very clean, and the trip was faster than a bus ride (3hrs vs 4). Cons: The train was very bright and cold. It was late in the evening, so cozier conditions would have been preferred for napping and seeing out the window. Data/wifi was functional for some of the trip, but not all. Tips: Bring a blanket, and consider taking an earlier train for the afternoon view since the 9pm-midnight was pretty unremarkable visually.
5.0
Pros: The Acera train was great. Cons: The attitude of the food and beverage attendant. Tips: Nope.
4.0
Pros: I appreciated having a comfortable seat where I could work. Cons: Not anyone's fault, but the broken down train that we helped with passenger pick-up meant that some folks were double-booked for a seat, so I am hopeful that better care of the infrastructure is on the horizon.
4.0
Pros: The seats look and feel old ans expected seats on acela to be betger rhan refular amtrak. Cons: Improve aeat quality. Move the charging ports to rhe middle between rhe front seats aa opposed to feet area below window.