5.0
Pros: It was a smooth ride, the bus was clean for the most part, and the passengers were respectful of each other's space. The "check-in" process was fast and conductors ensured that we left on time. Cons: The bathrooms could be cleaner and working properly (e.g. the door handle was broken). There was one concerning moment when the conductor said on the phone that the bus was not locking properly. Tips: Bring your own water as they do not offer a complimentary bottle as other bus companies do.
4.0
Pros: The boarding of the bus was efficient . Cons: The driver occupied both the passenger side and the driver side front row making four seats unavailable for paying customers. Tips: Arrive early.
4.0
Pros: It got me to where I needed to go. Cons: The bus could have been cleaner, chairs are super uncomfortable and hard. being a long trip they should be more comfortable. make the temp be comfortable base on the weather outside It was cold the whole trip. We were not drop off at the location we booked for too. Tips: More comfortable seats and make the temp be comfortable base on the weather outside. It was cold outside and inside the bus the whole trip. Which made the trip much more uncomfortable.
5.0
Arrived an hour late from DC to NYC but cant complain because that was rush hour everything was great.
5.0
Pros: Excellent trip and comfortable bus!! Tips: Cool an trusted.
5.0
Comfortable seat that reclined and lots of legroom. Slept most of the trip.
4.0
Pros: Good bus. Cons: Need wifi. Tips: look for different travel times as prices vary.
4.0
Pros: It was very affordable even if long. Cons: There was confusion at departure, signs for destination or to identify the trip number would help. Tips: Don’t expect to have WiFi, a light or to be able to recline your seat. Don’t expect the service of the train but remember that you paid a fraction of it.
4.0
Pros: I not being in control of the trip. Cons: More comfortable seat with let back seat. Tips: Good way of getting to a distance.
5.0
Pros: I love the window seat, I like looking outside. The bus had a sky window that was very cool. Cons: Bathroom. Needs air fresheners it's super smelly in there. Cleaner windows. Tips: N/A.